INTRODUCTION

Techland IT Solutions Ltd is committed to protecting the privacy and personal information of our clients, employees, website visitors, and other individuals who interact with our organization. This Privacy Policy outlines how we collect, use, disclose and protect personal information in compliance with applicable data protection laws and regulations.

 

INFORMATION WE COLLECT

Techland IT Solutions Ltd may collect personal information from individuals, including but not limited to:

a. Clients: We collect information such as names, contact details and business-related information necessary to provide our services and fulfil our contractual obligations.

b. Employees: We collect personal information from employees, including names, addresses, contact details, employment history and other relevant information for employment purposes.

c. Website Visitors: We may collect non-personal information such as IP addresses, browser types, and pages visited to analyze website traffic and improve user experience. We may also collect personal information voluntarily provided through online forms or email communications.

 

USE OF PERSONAL INFORMATION

Techland IT Solutions Ltd uses personal information for the following purposes:

a. Service Delivery: We use personal information to provide our services, fulfil contractual obligations and meet clients’ specific needs.

b. Communication: We may use personal information to communicate with clients, employees and other stakeholders regarding services, updates and relevant information.

c. Employment Purposes: Personal information of employees is used for employment-related purposes, including payroll, benefits administration, performance evaluation and internal communication.

d. Website Improvement: Non-personal information collected from website visitors helps us analyse website traffic, understand user preferences, and enhance the functionality and user experience of our website.

e. Legal Compliance: We may use personal information to comply with applicable laws, regulations, or legal processes.

 

DISCLOSURE OF PERSONAL INFORMATION

Techland IT Solutions Ltd may disclose personal information to third parties in the following circumstances:

a. Service Providers: We may engage trusted service providers who assist us in delivering our services. These providers are contractually obligated to maintain the confidentiality and security of personal information.

b. Legal Obligations: We may disclose personal information when required to comply with legal obligations, court orders, or regulatory requirements.

c. Business Transfers: In the event of a merger, acquisition or sale of assets, personal information may be transferred to the acquiring or merged entity, subject to confidentiality obligations.

d. Consent: We may disclose personal information with consent from the individual concerned.

 

DATA SECURITY

Techland IT Solutions Ltd implements appropriate security measures to protect personal information from unauthorized access, alteration, disclosure or destruction. We maintain physical, technical and administrative safeguards to ensure the confidentiality, integrity and availability of personal information.

 

DATA RETENTION

Techland IT Solutions Ltd retains personal information for as long as necessary to fulfil the purposes for which it was collected unless a longer retention period is required by law. We will securely dispose of personal information when it is no longer needed, taking into account legal requirements and industry best practices.

 

RIGHTS OF INDIVIDUALS

Individuals have certain rights regarding their personal information, including the right to access, correct, update, or delete their information. Requests to exercise these rights should be submitted in writing to our Legal and Compliance Department at compliance@techland.com.gh.

UPDATES TO PRIVACY POLICY

Techland IT Solutions Ltd may update this Privacy Policy periodically to reflect changes in our information practices or legal requirements. Any updates will be posted on our website, and we encourage individuals to review the policy regularly.